APPI Compliance
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information to Third Party
You can submit a request to let us know that you do not agree for your personal information to be collected or sold to a third party.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
Product FAQ
Everything You Need To Know About Our ProductsSkin and hair improvements demand patience and consistency. Results can show within 2-3 days but may require up to 6 months or more, depending on the severity of your concern.
A quality promise. If you don't get results, get your money back after 100 days.
We are not sales focused but results-driven. We have created product combinations to address all your hair and skin needs.
You may or may not need an entire bundle, however the products grouped together complement one another.
For example, we recommend using Purify scrub before applying Gleam or Flawless, for best results.
Please see the User Bible section provided underneath each product.
Blossom and Bloom are rich in natural ingredients, including essential oils, which add a layer of protection to your scalp and nourish your hair.
With moderate use, you will not receive an impression of oily hair. However, it is also important to make a clear distinction between hair treated with oils, enriched in good properties, and greasy hair which arises due to the build up of by-product (often derived from styling products, sweat etc). This distinction is particularly important to note when you are treating hair loss.
Please see our 100-Day Money Back Guarantee.
Yes!
All our ingredients are sourced ethically, we always verify provenance with our suppliers. And that's not all: we will deploy profits towards social impact.
Yes!
You have full transparency on our products and formulations - check all of our products' ingredients to be sure.
Any product you receive will have its own POA (period after opening) and shelf life.
Each product POA and shelf life is available on their respective pages.
Always store your product in a cool, dry place.
All our products are handmade in the UK.
If you have a medical condition, always check with your medical advisor / doctor before applying our products.
If you have a nut allergy, or any similar condition, always check with your medical advisor / doctor before applying our products.
We make every effort to be recyclable and sustainable. Our jars are made of glass and our shipping boxes are made with recyclable cardboard.
Order Management FAQ
Everything You Need To Know About Your OrderWe are happy to answer all enquiries, however for security reasons, we do not accept orders over the phone.
Let us know as soon as you receive a damaged product. Send us an email, or drop us a message on any of our social media accounts - have your order number to hand. Please take a picture of the damaged product.
You can reach us on social media:
Tik-Tok
Or via email at: hello@luerbeauty.com
Or on Whatsapp: +44 7 ...........
Marketing FAQ
Everything Else You Need To KnowAny other questions, please send us an email at hello@luerbeauty.com.
Promotional codes can be applied to enjoy some savings. Just type your code in the discount section available at checkout.