100-Day Money Back Guarantee
At Lüer Beauty Company, we are 100% results-driven.
And we're here for you if you don't see progress.
We hope that, like our Founder and each of us in the team, you too will be able to enjoy amazing results from using our products. Seeing change can happen instantly upon use, or within a few days, a week or two, or can require a more prolonged and consistent application. We prescribe 100 days for best results.
If you don't see the results you hoped for, don't panic, we've got your back.
We are pleased to offer you a 100-Day Money Back Guarantee subject to the following conditions:
1) Simply take a timestamped picture within 48 hours of receiving your products.
2) Use your choice of Lüer Beauty product(s) as recommended in our product pages, under "For Best Results".
3) Take a weekly timestamped picture for the 100 days of use.
Once we receive your photos, we will process your claim. We refund all successful claims the original sum paid less transaction fees. Alternatively, you can opt for a voucher equal to the total value of your purchase!
All we ask in return: make a note of how you used our product. We are always striving to make our formulations, or methods of application, even better! Your feedback is crucial and very much appreciated.
With love,
Lüer Beauty Team
Product FAQ
Everything You Need To Know About Our ProductsSkin and hair improvements demand patience and consistency. Results can show within 2-3 days but may require up to 6 months or more, depending on the severity of your concern.
A quality promise. If you don't get results, get your money back after 100 days.
We are not sales focused but results-driven. We have created product combinations to address all your hair and skin needs.
You may or may not need an entire bundle, however the products grouped together complement one another.
For example, we recommend using Purify scrub before applying Gleam or Flawless, for best results.
Please see the User Bible section provided underneath each product.
Blossom and Bloom are rich in natural ingredients, including essential oils, which add a layer of protection to your scalp and nourish your hair.
With moderate use, you will not receive an impression of oily hair. However, it is also important to make a clear distinction between hair treated with oils, enriched in good properties, and greasy hair which arises due to the build up of by-product (often derived from styling products, sweat etc). This distinction is particularly important to note when you are treating hair loss.
Please see our 100-Day Money Back Guarantee.
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All our ingredients are sourced ethically, we always verify provenance with our suppliers. And that's not all: we will deploy profits towards social impact.
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You have full transparency on our products and formulations - check all of our products' ingredients to be sure.
Any product you receive will have its own POA (period after opening) and shelf life.
Each product POA and shelf life is available on their respective pages.
Always store your product in a cool, dry place.
All our products are handmade in the UK.
If you have a medical condition, always check with your medical advisor / doctor before applying our products.
If you have a nut allergy, or any similar condition, always check with your medical advisor / doctor before applying our products.
We make every effort to be recyclable and sustainable. Our jars are made of glass and our shipping boxes are made with recyclable cardboard.
Order Management FAQ
Everything You Need To Know About Your OrderWe are happy to answer all enquiries, however for security reasons, we do not accept orders over the phone.
Let us know as soon as you receive a damaged product. Send us an email, or drop us a message on any of our social media accounts - have your order number to hand. Please take a picture of the damaged product.
You can reach us on social media:
Tik-Tok
Or via email at: hello@luerbeauty.com
Or on Whatsapp: +44 7 ...........
Marketing FAQ
Everything Else You Need To KnowAny other questions, please send us an email at hello@luerbeauty.com.
Promotional codes can be applied to enjoy some savings. Just type your code in the discount section available at checkout.